Terms and Conditions

Last updated: December 3, 2023

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://rosehillsourdough.com website (the “Service”) operated by rosehill sourdough (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of rosehill sourdough and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by rosehill sourdough.

rosehill sourdough has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that rosehill sourdough shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Adhere to the guidelines provided with any physical product purchased. The Rosehill Company LLC is not liable for use outside of these stated guidelines.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Returns of Completed Orders

Unused and unopened products may be returned within 14 days of receipt for a full refund minus the original shipping cost and transaction fee. Buyer will also be responsible for the cost of shipping to return the item, plus a $2 inspection and restocking fee. Please contact us and we will estimate the cost of return postage. Once the item is received and inspected, the refund will be issued to the original form of payment.

Used/opened items cannot be returned.

If you are unsatisfied with your purchase for any reason, please contact us.

Cancelations/Modifications of Pending Orders

Cancelations and order modifications may be requested within 24 hours of purchase. Not all orders will be able to be cancelled or modified depending on order time and order status at the warehouse. Please contact us if you need to cancel or modify your order. If cancelation is successful, the customer will be refunded the full amount minus the original transaction fee and a $2 processing fee. We will notify you of these fees when the cancelation is requested.

Communication

You agree to allow us to email you details about your order. You also agree for us to text you if there is an error with your order that needs correcting. You are responsible for any costs associated with this communication.

Import / Customs Fees

All taxes, duties, fees, etc. (fees) for orders delivered outside of the United States are the responsibility of the customer. No reimbursements will be made for these fees. Consult your local import/export office for an estimate of fees.

Contact Us

If you have any questions about these Terms, please contact us.